Refund & Cancellation

At Goodstone Jewels, we understand that sometimes circumstances change and you may need to cancel your order. We want to make this process as simple and hassle-free as possible for our valued customers.

If you wish to cancel your order, you can do so within 12 hours of placing it. We believe in giving our customers flexibility and freedom of choice, so there will be no charges deducted for cancellations made within this timeframe.

Once you have requested to cancel your order, our team will process your request promptly. We strive to provide excellent customer service, and you can expect to receive your payment within 1-3 working days.

We value your trust and satisfaction, and we want to ensure that you have a positive experience with Goodstone Jewels. If you have any questions or concerns regarding our refund and cancellation policy, please don't hesitate to reach out to our friendly customer support team. We are here to assist you and address any queries you may have.

Thank you for choosing Goodstone Jewels. We appreciate your business and look forward to serving you again in the future.