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Terms of Service

TERMS & CONDITIONS

These Terms of Use govern your use of goodstonejewels.com websites (Goodstone Jewels Private Limited). In these Terms of Use, we use the term Good Stone (and "we", "us" and "our") to refer to the head office of Goodstone Jewels at the registered address above and its affiliates.

Go through the Terms of Use carefully before using the products and services of the Platform. By using the Good Stone, you mean to agree to these terms and conditions. If you don’t agree to these Terms of Use, then you are not allowed to continue using the website.

UPDATES TO THESE TERMS OF USE

We have the right to change these from time to time to these Terms of Use so we should check back regularly to keep informed of updates. The latest version of these Terms of Use will constantly be available on the Platform. By continuing to make use of the Platform, you agree to be bound by the terms of these updates and amendments.

Terms for Buyers

Good Stone promises to give 100% genuine gemstones, 925 sterling silver, and Gold Filled quality. We provide you with surety for pure products. We deal in Precious and Semi Precious Gemstones Specialist in Opal and other gemstones like Emerald, tourmaline, tanzanite, morganite, Aquamarine, Opal ,Moonstone, etc.

Shipping Policy

Good Stone offers all shipping/delivery Worldwide free of cost. We partner with the best logistics provider and fully insure for Express Shipping, thereby assuring you that your package is 100% safe. It will take 1-3 working days to deliver by standard shipping. It usually takes 6-10 Working days to deliver in the USA, 5-8 working days for the UK, 12-15 working days for Germany, and 14-21 working days for other countries.

Return Policy

We have a 30 day money-back policy. In this period, if you are not happy with the product or receive the defective product, we will give you a free return. There is no return fee is associated with the return.

Refund Policy

If the package is stuck in customs or the package is lost and not delivered to the Buyer's address in any condition then Good Stone will pay a full refund of the order to the buyer. If you are located near our retail store on 732, Precious Mall, Moti Doongri Road, Jaipur Rajasthan, India, you will be offered the opportunity to collect your purchase directly from us.

Customer Care
If you have any additional queries, we are simply an email or phone call away!
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